These Terms of Service ("Terms") apply to your use of achrafouahabmedia.com (the "Site") and to the services provided by ACHRAF OUAHAB MEDIA LLC ("we", "us" or "our"). By using the Site, booking a call or engaging our services, you agree to these Terms.
In short
- Browsing the Site and booking the free strategy call cost nothing and come with no obligation.
- Paid work starts only after you approve a written proposal that sets the scope, timeline and fees.
- We commit to clear plans, careful work and honest reporting, but we can't guarantee specific rankings, AI mentions or revenue.
- Once you've paid in full, you own the final deliverables we create for you.
01Using these Terms
If you use the Site or our services on behalf of a company, you confirm that you have the authority to accept these Terms for that company, and "you" includes that company. If you don't agree with these Terms, please don't use the Site.
02Our services
We provide project management, digital marketing and AI solutions. The service descriptions on the Site are general information to help you understand what we offer. They are not a binding offer: the exact scope of any work is set out in a written proposal.
03The free strategy call
The 30-minute strategy call is free and comes with no obligation. Its purpose is to understand your goals and recommend a next step. Anything we share on the call is general guidance, not legal, financial or tax advice, and you decide whether and how to act on it. You can reschedule or cancel through Calendly.
04Proposals and engagements
Every paid engagement starts with a written proposal or agreement that sets out the scope, timeline, deliverables, fees and payment terms. Work begins only after you approve it. If a proposal and these Terms conflict, the proposal takes priority for that engagement.
Changes to the agreed scope are made in writing. A change may affect the timeline and fees, and we will confirm any impact before going ahead.
05Fees and payment
- Fees and payment terms are set out in your proposal.
- Invoices are due by the date shown on them. If a payment is late, we may pause work until it is received.
- Unless agreed otherwise, fees do not include third-party costs, such as software subscriptions, hosting, advertising spend or AI usage. You pay these directly or reimburse them.
- Fees do not include applicable taxes, which are your responsibility.
06Your responsibilities
Good results depend on working together. You agree to:
- Provide accurate information, timely feedback and the approvals we need.
- Give us access to the tools, accounts and people the work requires.
- Make sure you have the rights to any content, data or materials you give us.
- Review and approve deliverables before they are published or used.
If delays on your side affect the work, the timeline may move accordingly.
07Results
We commit to doing the agreed work with care and skill, and to reporting honestly on progress against the metrics we agree on. Many outcomes, however, depend on factors outside our control, such as search engines, AI platforms, your market, your team and other third parties. We do not guarantee specific rankings, traffic, mentions in AI answers, leads, sales or revenue.
08AI tools and third-party platforms
Our solutions may use third-party software and AI models. AI can produce outputs that are inaccurate or incomplete, so you are responsible for reviewing outputs before relying on them for important decisions. Third-party platforms set their own terms, pricing and availability, which can change without notice and are outside our control.
09Intellectual property
The Site
The content of the Site, including its text, design, graphics, logos and code, belongs to ACHRAF OUAHAB MEDIA LLC or its licensors. You may not copy, reproduce or reuse it without our written permission.
Your deliverables
Once you have paid in full, you own the final deliverables we create specifically for you, unless your proposal says otherwise. We keep ownership of our pre-existing materials, know-how, methods, templates and tools. Where these are part of your deliverables, you receive a permanent license to use them in your business.
With your permission, we may mention that we worked together or show non-confidential examples of the work in our portfolio.
10Confidentiality
Each of us will keep the other's confidential information private and use it only for the engagement. This does not apply to information that is public, already known, independently developed or required to be disclosed by law. This obligation continues after the engagement ends.
11Acceptable use of the Site
You agree not to misuse the Site, including by trying to disrupt it, gain unauthorized access, introduce malicious code or copy its content in bulk.
12Links to other websites
The Site links to third-party websites and services, such as Calendly, LinkedIn and Instagram. We are not responsible for their content, policies or practices.
13Disclaimer
The Site and its content are provided "as is" and "as available" for general information. To the fullest extent the law allows, we make no warranties, express or implied, about the Site, including warranties of accuracy, merchantability or fitness for a particular purpose.
14Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim relating to our services is limited to the fees you paid us for the services giving rise to the claim in the 12 months before the claim. For use of the Site alone, our total liability is limited to US$100. Nothing in these Terms limits any liability that cannot be limited by law.
15Indemnity
You agree to indemnify us against claims arising from content or materials you provide, from your use of the deliverables in breach of the law or anyone's rights, or from your breach of these Terms.
16Ending an engagement
Either party may end an engagement as set out in the proposal. If the proposal doesn't say, either party may end it with 14 days' written notice. You pay for work completed and costs committed up to the end date. Sections that by their nature should continue, such as payment, intellectual property, confidentiality and liability, continue after the engagement ends.
17Governing law and disputes
These Terms are governed by the laws of the State of Wyoming, United States, where ACHRAF OUAHAB MEDIA LLC is registered, without regard to its conflict-of-law rules. If a dispute arises, we will first try to resolve it informally: by contacting each other in writing and allowing 30 days to reach a solution.
18Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they last changed. Changes do not affect an engagement already agreed in a signed proposal unless both parties agree.
19Contact us
Questions about these Terms? Email contact@achrafouahabmedia.com and we will get back to you.